Service Engineer Leader

Service Engineer Leader

  • Location

    Treorchy, Rhondda Cynon Taff

  • Sector:


  • Job type:


  • Salary:

    £31973 - £39000 per annum

  • Contact:

    Suzanne Wheatcroft

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Startdate:


  • Client:


Outstanding opportunity for you to join a manufacturing company who has been at the forefront of their sector. Our client is seeking a highly experienced Service Engineer Leader/Customer Technical Advisor to join their successful and highly skilled Customer Operations team. You will ensure delivery of technical support for all current products for both your Internal teams and client base. Overseeing and managing service engineers is an integral part of your role. Strong people management skills are needed and a professional logical approach when driving continuous improvements and working towards KPI's for improving systems and processes of existing product ranges.

Service Engineer Leader/Customer Operations

Salary: £31,973 - £39,000

Location: Treorchy

Ideal Candidate:

* Knowledge of Health and Safety

* Strong working knowledge of UPVC manufacturing industry

* Working to weekly KPI reports

* Conduct site audit visits to ensure quality and/or resolve any problems

* Customer Focussed

* Demonstrated experience of consistently achieving work goals

* Extensive hands on technical support

* Conduct performance reviews and team meetings

* Reduce the number of service calls by analysing trends and reoccurring issues