Road and Courier Import Export Coordinator

Road and Courier Import Export Coordinator

  • Location

    Pontypridd, Rhondda Cynon Taff

  • Sector:


  • Job type:


  • Salary:

    £19000 - £21000 per annum

  • Contact:

    Suzanne Wheatcroft

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Startdate:


  • Client:


This is an amazing opportunity for a career within Shipping and Logistics. Join a world leader in the Freight and Logistics sector. Excellent career progression offered.

Location: Pontypridd

Salary: £19,000 - £21,000

Our client requires an Export/Import Customer Services with Road & Courier experience to join a busy team based in Pontypridd. You will play a vital role in cargo movement of goods. You will receive, monitor and process daily freight movements, ensuring the correct paperwork is in place for shipments and their exporters. Within this busy and varied role, you will ensure that all operational targets are met, in relation to service, quality and productivity. You must have strong customer service and administration experience and ideally an import/export background to be considered for this role.

Role Summary:

* Receiving instruction from clients or overseas offices to ship goods

* Opening of files and book onto in-house system

* Arrange haulage/collection of goods from shippers premises

* Book collection with relevant carrier/haulier

* Finalise all courier shipments by 4pm deadline each day

* Where necessary, arrange specific customs requirements with carrier

* Prepare any additional export documentation required, at shipper's request or per destination's country's regulations

* Provide clearance instructions, where necessary, for courier imports

* Provide customer with proof of export / proof of delivery

* Issue customs clearance instructions for import couriers

* Day to day invoicing and profit reporting

* Communication with overseas offices/partners

* Maintenance of SOPs

* Manage Purchase Matching queries

The Successful Candidate:

* IT Literate

* Self Motivated

* Educated to G.C.S.E level

* Technically Minded

* Professional telephone manner

* Strong customer service skills are essential

* Attention to detail

* Ability to handle pressure and good time-management