Quality Improvement Manager

Quality Improvement Manager

  • Location

    Aberdare, Rhondda Cynon Taff

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Huw Morris

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Duration:

    Full time

  • Expiry date:


  • Startdate:


  • Client:


Job Description

Job title: Quality Improvement Manager

Reporting to: Works Director

Purpose of the position

1) To ensure that all product passes to the company agreed Quality Control standard - being fault free, safe and of a first class standard

2) To work with all staff in promoting professional values in the work place

Key responsibilities & duties

The main duties of the role of Quality Improvement Manager are listed below. This list is not exhaustive but is designed to give an indication of the duties required. As in any production environment, circumstances change and the role of Quality Improvement Manager requires a certain degree of flexibility to achieve this objective.

Duties of the role Time spent Summary of Tasks

Ensure that all product leaves the factory in line with customer safety, expectation and specification 48. Covering all aspects of production, the agreed standards of sewing, frame parts and construction, upholstery, shade and fabric issues must be managed to ensure that the suitable levels of Quality Control are maintained. This is to also include the safety critical aspects of labelling and maintenance of product traceability.

General overseeing of QC team 15% Covering the instruction and training of new QCs and existing team members, ongoing monitoring of performance and reporting of any areas of underachievement with regard to attendance, timekeeping and achievement, must be continued ensuring that QC staff are carrying out their day to day duties e.g. ordering of spare parts, checking quality within the track at all stages of upholstery, filling in daily reports, returning faulty items to sewing room and collection of repaired parts as a minimum.

Maintaining the Quality of Component parts 5% Ensure that targeted inspection covers the areas of timber quality, frame quality, fabric shading, sewing quality and component parts.

Reporting regularly issues which delay or affect the despatching of product 5% Ensuring that, on a daily basis, managers and supervisors are aware of issues that cannot be dealt with directly by yourself.

Reporting Statistics for reject rates 3% Paperwork to be completed:

QC Monitoring Sheet - summarise on system monthly

Information availability 2% In conjunction with the Development Department and the Operations Manager, ensure that that the relevant information including cushion plans, feet and any other necessary information is passed on before the 1st production run.

QC Conformity to regulations and internal procedures 2% Ensure that recorded evidence is held of regular system checks for adherence to traceability systems and customer requested information.

Health and Safety Conformance 18% Ensuring that, after training, the required legal elements of Health and Safety are promoted and maintained through all levels within the business.

Fire Safety 2% Ensure that all necessary Fire safety checks are in place and that the relevant fire logs are maintained.