Operations Clerk

Operations Clerk

  • Location

    Bristol, England

  • Sector:

    Permanent Division

  • Job type:


  • Salary:

    £23000 - £28000 per annum

  • Contact:

    Suzanne Wheatcroft

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


  • Client:


Our client has a diverse portfolio of business, working with companies to move, manage and
distribute goods, offering a range of services and specialising in project logistics.

Position: Operations Clerk x 2 (1 position requires Pharma logistics knowledge)
Location: Bristol
Monday to Friday 9am - 5pm
Benefits: Pension Scheme, Car Parking,
Annual Leave: 20 days plus bank holidays increases after 5 years to an extra day up to 25 day

Role Summary:

A challenging opportunity has arisen for an experienced, highly motivated and commercially minded individual to join the Operations Department in Bristol. The successful applicant must have experience within the freight forwarding industry, knowledge of CONTROL, be flexible and pro-active with excellent communications and IT skills.

Key Responsibilities:

* Receive jobs from Customer Services
* Review Job for increased GP/cost reduction opportunities
* Document production and reconciliation
* Customs declarations
* Validate shipment routing applied by Customer Services (exports)
* J2J transfers and pre-alerts (exports)
* Confirm departure (exports)
* Handovers and renominations (imports)
* Complete Duty/VAT invoicing and ensure receipt/collection of funds (imports)
* Acceptance of E2's (imports)
* Arrange collection from carriers and onward delivery to customer (imports)
* Monitor POD (imports)
* Ensure timely and accurate updates of SECT events
* Proactive support of Customer Service teams
* Liaise with SPC's, Transport Centres, external suppliers to monitor job progress
* Irregularity handling and escalation as appropriate to Customer Services

The Ideal Candidate:

* Previous freight forwarding and logistics experience essential
* Ocean/air freight knowledge
* Familiar with logistic procedures
* Strong IT skills
* Excellent customer service skills
* Documentation customs regulations knowledge