Ocean Import Customer Services

Ocean Import Customer Services

  • Location

    Pontypridd, Rhondda Cynon Taff

  • Sector:


  • Job type:


  • Salary:

    £19000 - £21000 per annum

  • Contact:

    Suzanne Wheatcroft

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Startdate:


  • Client:


This is an amazing opportunity to join a world leader in the Freight and Logistics sector. Excellent career progression offered.

Our client requires an Ocean Import Customer Services Administrator to join a busy team based in Pontypridd. You will play a vital role in cargo movement of goods. Within this busy and varied role you will ensure that all operational targets are met, in relation to service, quality and productivity. You must have strong customer service and administration experience and ideally an import/export background to be considered for this role.

Location Pontypridd

Salary: £19,000 - £21,000

Role Summary:

* Receiving of pre-advices and shipping documentation

* Opening of files and issuing notices of arrival

* Issuing customs clearance instructions

* Booking of FCL and LCL deliveries

* Day to day invoicing and profit reporting

* Follow up of purchase orders/shipments

* Communication with overseas offices/partners

* Maintenance of SOP's

* Customer reporting

* Manage Purchase Matching queries

The Successful Candidate:

* IT Literate to include Microsoft packages

* Ability to work in a team

* GCSE educated

* Good telephone manner and strong customer service skills are essential

* Attention to detail is a must

* Ability to handle pressure and good time-management

* Enthusiastic and self-motivated