Export Customer Services Clerk

Export Customer Services Clerk

  • Location

    Hounslow, London

  • Sector:

    Permanent Division

  • Job type:


  • Salary:

    Up to £25500 per annum

  • Contact:

    Suzanne Wheatcroft

  • Contact email:


  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Startdate:


  • Client:


Permanent Role Based Heathrow, Hounslow

Job Title: Export Customer Services Clerk

Department: Export Customer Service

Salary £25,500

Our client a Global specialist within the Transport and Logistics sector is looking to recruit an experienced Export Customer Service Clerk to join their successful Operations team based at their site at London Heathrow.

Role Summary:

Look after all aspects of our client's shipments on behalf of our clients in their interests whilst delivering strategic objectives of the operations group.

Key Activities:

* All client contact including collections,
* airway bill completion
* customs entries
* pre-alerts
* post flights
* customer queries
* general operational administration
* Dealing with high volume queries
* General operational administration
* Analyse information and results in order to make the best decision in solving problems
* Perform optimum operational performance for the organization
* Input data into computer systems as directed to ensure timely and accurate information available

The successful Candidate:

* Minimum 1-year air freight knowledge essential
* Customs entries experience
* Experience within supply chain logistics
* Ability to work under pressure and to tight deadlines
* A good understanding of exports
* Self-motivated with excellent communication
* Education - GCSE level