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Customer Advisors

Customer Advisors

  • Location

    Newport, Wales

  • Sector:

    Contact Centres

  • Job type:

    Permanent

  • Salary:

    £18000 - £20000 per annum + Commission

  • Contact:

    Rachel Nielsen

  • Contact email:

    rachel.nielsen@centricrecruitment.co.uk

  • Job ref:

    909538_1526052333

  • Published:

    6 months ago

  • Expiry date:

    2018-05-28

  • Startdate:

    Jun 2018

  • Client:

    #

Job Role: Customer Advisors
Location: Newport
Salary: £18,000k
Hours: 11am to 8pm (40 hours per week)

**JOIN AN ESTABLISHED COMPANY WITH FURTHER EXPANSION PLANS**

Our client is a leading specialist in outsourced omnichannel customer experience management. They connect some of the biggest and most respected brands in the UK with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialised services to ensure consistently positive customer interactions.

They are looking for customer focused, dynamic people to join a brand new exciting campaign where your negotiation skills will be fully utilised. You will be calling customers to offer them a service to reduce nuisance communication. You will be part of an existing team of outsourcers already servicing many client campaigns.

Previous Experience:

In a sales focused role would be beneficial
Excellent listening and communication skills
Self-motivated and a self-starter
Target driven, and results focused
Dynamic, flexible and adaptable to change
Passionate about the brand and the products you will be presenting
with continued training and development to enhance your career prospects. Warm telephone manner is essential along with a positive outlook.

Skills Required:

Sales experience and target driven
Excellent PC and CRM skills
Excellent negotiation skills
Resilience and objection handling
Educated to GCSE or equivalent level

Benefits:

Competitive commission scheme
Free Refreshments
Team social activities
Up to 32 days holidays per annum
Work-based diplomas
Career progression opportunities
Company Pension scheme
Childcare Vouchers